Shipping destinations: We ship both locally and worldwide.
Shipping times: Supplies typically ship the same day when orders are placed before 3:00 PM GMT.
Shipping cost: Orders over €149 will have free shipping. Orders under €149 will be charged for shipping depending on your chosen delivery method and country. The full price will be displayed at checkout.
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Returns and Refunds
Your 100% satisfaction is important for us. We offer a 15-days Return & Exchange Policy: If a product gets damaged or was faulty upon delivery - we offer a 100% refund. Timing: we have a 15-days Return & Exchange Policy since the day item was received. To be eligible for a return, goods must be unopened, unused, undamaged, and accompanied by proof of purchase. For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name, and the reason for the return. The seller will provide the customer with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. Please note that customers are responsible for the shipping costs of returned items. When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method for goods - we will ship your package within 3 business days. Our support team is always happy to guide you at any step!
Information for commercial EU customers with sales tax identification number
Business customers from EU countries who have a valid sales tax identification number Do not have to pay France sales tax (20%). In order to use this advantage, the sales tax identification number. In order to take advantage of this, please enter your VAT number directly in the form below the shopping cart to get the net price, and the system will automatically jump to the net price display.
You can select your preferred payment method at checkout. We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
EN: The invoice can be downloaded in the order confirmation email.
FR: La facture peut être téléchargée dans l'e-mail de confirmation de commande.
DE: Die Rechnung kann in der Bestellbestätigungs-E-Mail heruntergeladen werden.
Our warehouse is at Garges-lès-Gonesse 95140 Île-de-France, If you can't wait to need the goods just contact us and we will deliver them to your store (only Île-de-France)